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Privacy Policy

Effective Date: February 25, 2025

Welcome to Always Yours LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alwaysyours.co (“Website”). By using our Website, you agree to the terms of this Privacy Policy.

If you have any questions or concerns about our policy, or our practices regarding your personal information, please contact us at hello@alwaysyours.co.

1. Information We Collect

1.1 Personal Information Provided by You

  • Name
  • Email address
  • Phone number (used for both calls and SMS marketing if you opt in)
  • City

These details are collected when you fill out any forms on our Website, or on Facebook.com

1.2 Automatic Data Collection

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our Website.
  • Meta (Facebook) Pixel: We use the Meta Pixel for analytics, marketing, retargeting, and creating custom audiences. This may collect and store information about your visit, including which pages you viewed or actions you took on our Website.

We do not require users to create accounts; all personal data we collect is voluntarily provided through our Website forms.

2. How We Collect Your Information

  • Website Forms: When you fill out any contact or request forms, we collect the information you provide (name, email, phone number, city).
  • Cookies and Tracking Technologies: We automatically collect certain technical information via cookies, Meta Pixel, and similar technologies. This can include your IP address, browser type, operating system, referring URLs, and pages viewed. By using our Website, you consent to our use of cookies. You may disable cookies through your browser settings, though this may affect certain Website features.

3. How We Use Your Information

We use the collected information to:

  1. Process Orders: Facilitate purchases and payments through our chosen payment processor (Stripe).
  2. Improve Services: Track usage patterns, understand user preferences, and enhance the user experience on our Website.
  3. Marketing Communications: Send you promotional emails, newsletters, or SMS messages if you have opted in to receive them. You can unsubscribe at any time using the link provided in our emails or by replying “STOP” to SMS messages.
  4. Retargeting and Custom Audiences: We use the Meta Pixel to serve relevant ads and create custom audiences on Facebook and Instagram. This allows us to show ads to people who have visited our Website or shown an interest in our services.

4. Legal Basis for Processing

We primarily operate under U.S. law. We do not target individuals outside the United States. If you are visiting from another jurisdiction, such as the EU, please be aware that your information may be transferred and processed in the U.S. By providing your information, you consent to such processing.

5. Third-Party Sharing

We may share your personal information with third parties in the following circumstances:

  1. Service Providers
    • HubSpot: We use HubSpot to store and manage contact information. HubSpot’s privacy and security measures apply to any data processed through its platform.
    • Stripe: We use Stripe for secure payment processing. We do not store payment card details on our servers; Stripe handles and stores all payment data in accordance with their security policies.
  2. Analytics and Marketing
    • Meta (Facebook) Pixel: Used for analytics, retargeting, and creating custom audiences to serve relevant ads.

We do not sell or rent your personal information to third parties for their marketing purposes.

6. International Data Transfers

We do not specifically transfer data outside the United States, nor do we intend to target individuals outside the U.S. However, if our service providers (e.g., HubSpot or Stripe) maintain servers in other countries, your data may be processed and stored in locations outside your place of residence. In such cases, we rely on these third-party providers’ compliance with relevant data protection regulations.

7. Data Security

We take commercially reasonable measures to protect the personal information we process and maintain. However, no electronic data transmission or storage of information can be guaranteed 100% secure. We rely on HubSpot and Stripe to implement and maintain industry-standard security measures for the data they process on our behalf.

8. Data Retention

We retain your personal information for as long as our Company is active or as needed to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. If you wish to request that we no longer use your information, please contact us at hello@alwaysyours.co.

9. Your Rights and Choices

  1. Access and Update: You have the right to request access to or updates of the personal information we hold about you.
  2. Deletion: You can request that we delete your personal information at any time, subject to certain exceptions (for example, if we are legally required to keep certain data).
  3. Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in any promotional email, replying “STOP” to an SMS message, or by contacting us directly.

Although we do not meet the thresholds that require compliance with the California Consumer Privacy Act (CCPA), we value your privacy and strive to honor reasonable requests to manage and protect your data.

For any such requests, please contact us at hello@alwaysyours.co.

10. Children’s Privacy

We do not knowingly collect or solicit information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at hello@alwaysyours.co.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Effective Date” at the top of this Policy. If we make material changes, we will notify you via the email address we have on file (if applicable).

Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information, or your choices and rights regarding such use, please contact us at:

Always Yours LLC
Fullerton, CA, USA
Email: hello@alwaysyours.co

Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice. If you need legal counsel regarding privacy compliance, please consult a qualified attorney.

Thank you for reading our Privacy Policy. By using our Website, you acknowledge that you have read and understood this Policy, and that you agree to its terms and conditions.